Refund policy

We want you to try Vedra-Events without risk. Besides the free 7-day trial, you have a 14-day money-back guarantee.

14-day money-back guarantee

If you are not satisfied, contact us within 14 days of your purchase and we will refund the full €99 – no reason needed.

How to request a refund

Send an email to info@vedra-events.app from your account address and include your order details. Refunds are issued through Paddle, our Merchant of Record, to your original payment method. Depending on your bank this can take several business days.

Offers for businesses

The 14-day money-back guarantee applies to the offer for couples. Offers for wedding planners and venues are governed by the written agreement.

After a refund

After a refund, access to your wedding dashboard ends, since the payment no longer covers it. Please save anything you want to keep first, such as your guests' photos.

Your statutory rights

Your statutory consumer rights, including the right of withdrawal under EU law, are not affected by this policy.